Calling Tips
Using the Call2CallMobile service
Call2CallMobile recognises your mobile number so you don't need to enter a PIN to make cheap international calls. This makes international calls simple and quick! If you want to use call2call mobile to make cheap phone calls from other phones follow these simple steps:
- Dial access number 0161 664 7007
- At the prompt dial your PIN (provided in the confirmation SMS).
- Dial your international destination number, remembering not to press the SEND key.
Save important international phone numbers in your mobile to include the call2call mobile access number to make cheap calls quick and easy!
- For Nokia phones:
Enter the call2CallMobile access number on your phone (don't press send).
Press * (star) three times to show 'P' (this will cause dialling to pause).
Enter the international phone number - including international dialling (00) codes.
Save the number to your phone.
- For Siemens or Panasonic phones:
Enter the call2CallMobile access number into your phone (don't press send).
Press and hold '0' to show '+' (this will cause dialling to pause).
Enter the international phone number - including international dialling (00) codes.
Save the number to your phone.
- For Motorola or Sony Ericsson:
Enter the call2CallMobile access number into your phone (don't press send).
Press and hold * to show 'P' (this will cause dialling to pause).
Enter the international phone number - including international dialling (00) codes.
Save the number to your phone.
Some common FAQs
- Do I need to pre-register to use this service?
No. All you need to do is send a text message starting with the keyword TOPUP to 87887. You will then receive a text message from us confirming that your mobile phone has been charged with £4.89 (£5 from T Mobile), and your account has been credited with £4.89 (£5 from T Mobile). You will also receive a PIN number that will allow you to use you account from any phone.
- How do I dial an international number?
First dial the access number, 0161 664 7007 and listen to the instructions. Dial your destination number when prompted, remembering to include the full country code. DO NOT PRESS THE SEND BUTTON ON YOUR MOBILE PHONE OR YOU WILL BE CHARGED BY YOUR SERVICE PROVIDER AT THEIR FULL INTERNATIONAL RATE.
- What will it cost me to call the access number?
Calling the landline access number will cost you your standard network operator's rate. Those of you with monthly bundled minutes on your talk plan can use these to pay for calls to the access number for no extra charge.
- Are there any other charges?
No. There are no daily charges or any connection charges when using this service. The advertised rate stays the same, no matter what the time of day may be or which service provider you are using.
- What countries can I call using this service? Can I make calls to mobile phones?
You can use this service to make cheap international call to landlines and mobiles in any country in the world. Click here to find the current rate to anywhere around the world.
- Can I use my calling credit from a landline or another mobile phone?
Yes. When you call from any landline, or any mobile phone other than the one you used to pay for the calling credit, you will be asked to enter a PIN before you can dial your international destination number. This is the PIN number that was supplied when you received the message from us confirming the receipt of £4.89 (£5 from T Mobile) call time. When you use the same mobile as the one used to make the payment, the request for the PIN number is skipped.
- Any questions? Who should I contact?
Please call our customer services on 0845 331 6171 Monday - Friday from 9.30 am to 5.30 pm. They will be more than happy to answer any questions you may have.
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